Fire Department Urgency

A few hours after I posted this blog, 19 firefighters tragically lost their lives in Arizona, giving everything they had to save ours.  Our hearts and prayers go out to their families, and courageous firefighters everywhere. The alarm rings at the fire station, and the brave men and women respond with instinctive urgency.  In a…

Choose How You Respond

We all get provoked.  An angry associate; a cranky customer; a snarling spouse.  In these cases, the primitive part of our brain designed to protect us in the wild kicks in and our autonomic response is to recklessly fire back.  We lash out, hit below the belt, and respond with uncontrollable emotion. That’s where the…