Are You a Firebrand?

We all come across two types of companies (and individuals) in our lives. First there are those that blend in with the others, swim in a sea of sameness, and personify mediocrity. They don’t like to stand out, prefer the safety of the masses, and seek out a profit (or a living). And then there…

The 5 Obsessions of Innovators

In our turbulent business climate, we all seek new pathways to growth and success. Yes, winning can be elusive in these times of dizzying speed and ruthless competition. Companies like Tesla, Amazon, Netflix and JetBlue soar while their respective counterparts – Oldsmobile, Borders Books, Blockbuster, and PanAm – are merely tombstones in the business graveyard.…

3 Hacks to Boost Client Loyalty and Growth

In these highly competitive times, it’s become increasingly difficult to hold onto customers. Retention is tough, and client growth is even harder with fickle clients and fleeting loyalty. It turns out, building deep, loyal, profitable client relationships isn’t as complex as the DaVinci code. In fact, these three simple hacks can boost your client relationships…