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The Weekly Roundup
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A 3-Step Formula to Perfectly Communicate Your Value to Customers
As business leaders, we’re often faced with the challenge of explaining what we do. It could be in a casual setting ...
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What a French Creole Cooking Term Can Teach Us About Customer Loyalty
After finishing an incredible meal in the French Quarter of New Orleans, the best part of the experience may very ...
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How PepsiCo is Reinventing a Category with Bubly
Innovation is the hottest business buzzword, evoking images of bold tech startups taking dangerous risks to upend the sleeping giants. ...
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The Two Big Things United Got Wrong That You Can Get Right
The news of a 69-year-old physician being forcibly removed from a United Airlines flight has shocked the world and captured ...
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The Disruptive Innovation Behind Pokémon GO
In an explosive combination of creativity, cutting-edge technology, and brilliant marketing, Pokémon GO has become a global craze in less ...
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The Future of Waiting
A few weeks back, I wrote a snarky blog post about the horrible experience most of us have while visiting the doctor: ...
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