Tag: retention

What a French Creole Cooking Term Can Teach Us About Customer Loyalty

After finishing an incredible meal in the French Quarter of New Orleans, the best part of the experience may very well be the lagniappe (pronounced LAN-yap). While it sounds like a fancy seafood dish, a lagniappe is actually an unexpected gift. That special dessert, complements of the chef. The small box of chocolates for you […]

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