Tag: proactivity

The Ultimate Customer Experience

With glimpses of hope that our economy will reopen in the coming months, it’s time to start thinking about our businesses in a post-pandemic landscape. How will the world change? How will your industry be different? How will you adapt to the new circumstances? The sheer volume of unknowns can feel overwhelming, making it difficult to even […]

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Heads Down vs. Heads Up

We’ve all heard people in the business world proclaim that they are “heads down” on a project. Or that they are unable to explore new opportunities since they are “heads down in execution mode.” Consider, for a moment, the advantages of being “heads up” instead. Let’s compare the two states of being: Heads Down Focused […]

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The Beauty of Forest Fires

The devastating fires in California remind us of our environment’s fragility and how little we can sometimes do to curtail the inevitable. They are also a symbol of power and momentum. In fact, there are few things in nature as mighty as the white-hot intensity of a forest fire. Once they gain momentum, these vicious […]

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