The Weekly Roundup

The Brilliance of Brevity

In a smoky bar while drinking heavily, Hemingway made a bet with fellow authors that he could tell a story ...

The Times, They Are a Changin’

Diplomacy with Cuba.  More mobile devices than people on the planet.  Cyber-attacks, not bombs, are the biggest threat to national ...

Your Real Job Goes Far Beyond Your Role

It's not my job. Four of the most poisonous words when strung together. As a customer, how many times have ...

Paying It Forward

Motorists recently enjoyed a friendly turn of fate in Lowell, Michigan. As drivers were pulled over by the police for ...

186 Hours Wasted

Although we boarded early, my flight out of Detroit was delayed by 63 minutes. The weather was clear, there were ...

Stop Chasing Unicorns — Get Passionate About What You Already Do

The easily given advice has become cliché: follow your passion and everything will turn out dandy. Problem is, we can't ...

Use Feedback To Spark, Not Destroy

I was 11 years old and getting the scolding of my life. My dad let me have it because he ...

Increase Trust, Reduce Cost

$167,731. That's the annual cost to house, feed and guard a single prison inmate in New York City, according to ...

A Most Delicious Victory

Customers lined up, waiting around the block for what you’re selling. This is the dream of all business leaders, especially when ...

You Are What You Believe

As we were about to take the stage together last week, Geoff Clapp, a New Orleans jazz drummer, said something ...