Omnichannel Retail Keynotes

"...inspired & empowered us to be creative..."

— LEANNE LOGAN

Principal Global Digital Marketing, FedEx

Build a culture of innovation, agility, and creative problem-solving to lead through disruption and drive sustainable growth with Omnichannel Retail keynote speaker Josh Linkner

Key trends and opportunities that Josh helps leaders navigate

Josh brings deep experience in multichannel retail, spanning a 30+ year career at the forefront of technology, marketing, and merchandising. From advising early e-tail pioneers like Bluefly and Zappos to helping major brands like the Gap, Target, and BestBuy enter the digital arena, Josh has helped retailers and market leaders—including Verizon, CVS, Home Depot, HyVee, and Staples—build the creative capacity and entrepreneurial mindset needed to lead through disruption, not just survive it.

The Green
Premium

The Green Premium

Consumers are voting with their wallets, and they’re choosing sustainability.

The brands that lead in sustainability foster cultures where every team member is empowered to find creative ways to reduce waste, improve efficiency, and deliver on the values customers care about most.

Unified
Commerce

Unified Commerce

The retail world is being reshaped as digital and physical experiences converge. The future belongs to brands that create seamless, fluid journeys where online browsing and in-store discovery feel like one integrated experience.

When your culture rewards experimentation and collaborative problem-solving, every customer touchpoint becomes an opportunity to differentiate, delight, and deepen loyalty.

AI-Driven Retail Intelligence

AI-Driven Retail Intelligence

AI and machine learning are powering a retail revolution—with nine out of ten retailers increasing their AI budgets in 2026 and agentic systems now capable of planning, reasoning, and acting autonomously across inventory management, personalization, and customer service.

The real power of AI in retail lives at the intersection of data science and human creativity. A blend of art and science where predictive analytics meet inventive thinking, opening new possibilities for retailers who pair technological sophistication with a culture of bold experimentation and creative problem-solving.

Speed as
Strategy

Speed as Strategy

In the fast-moving world of omnichannel retail, operational agility is the difference between leading and lagging. It’s the ability to pivot quickly, embrace change, and turn disruption into opportunity.

The brands that master this balance of flexibility and innovation set new benchmarks. Agility is a growth catalyst that compounds over time. And it starts with building a culture where creative thinking and rapid adaptation are woven into the fabric of everyday work.

Building Direct Relationships at Scale

Building Direct Relationships at Scale

In an era where attention is the most valuable currency, owning your channels and audiences has never been more critical. Direct relationships with customers give brands control over their narrative and the power to build deeper, more authentic connections.

When organizations invest in owned channels, they’re investing in long-term competitive advantage that doesn’t depend on algorithm changes or platform fees. The creative challenge is building content, experiences, and engagement strategies compelling enough to earn attention in a crowded landscape.

“ white

Hi, I'm Josh.

Josh Linkner — a New York Times bestselling author — is a rare blend of business, art, and science.

On the business front, he’s been the founder and CEO of five tech companies, which created over 10,000 jobs and sold for a combined value of over $200 million.

He’s the co-founder and Managing Partner of Muditā Venture Partners - an early-stage venture capital firm investing in groundbreaking technologies.

Over the last 30 years, he’s helped over 100 startups launch and scale, creating over $1 billion in investor returns. He’s twice been named the EY Entrepreneur of The Year and is the recipient of the United States Presidential Champion of Change Award.

Josh brings deep experience in Omnichannel Retail, spanning a 30+ year career at the forefront of technology, marketing, and merchandising. From advising early e-tail pioneers like Bluefly and and Zappos to helping major brands like the Gap, Target, and BestBuy enter the digital arena, Josh has helped multichannel retailers embrace change, disruption, and ultimately transformation. He’s spoken to a who’s who of market leaders including Verizon, CVS, the Home Depot, HyVee and Staples.

While proud of his business success, his roots are in the dangerous world of jazz music. He’s been playing guitar in smoky jazz clubs for 40 years, studied at the prestigious Berklee College of Music, and has performed over 1000 concerts around the world.

His experiences in both business and music led him to become one of the world’s foremost experts on innovation. Josh is the co-founder and Chairman of Platypus Labs, a global research, training, and consulting firm.

Today, he’s on a mission to help leaders Find A Way™ through creative problem-solving, inventive thinking, and ingenuity.

Keynote Topics
+ Outcomes

Find A WayTM

Every problem can be solved, and every opportunity can be seized. Through a proven innovative framework, you'll discover new paths to explosive growth, competitive advantage, and sustainable results.

Expand organization-wide capability for creative problem-solving and inventive thinking.

Big Little BreakthroughsTM

Instead of high-risk moonshots, the most innovative leaders cultivate a high volume of ‘micro-innovations’ and build a culture of everyday innovation.

Gain the tools to become an everyday innovator.

The Music of Business

What business leaders can learn about agility, collaboration, creativity, and performance under pressure from the mysterious world of jazz.

Inject artistry and agility into your business through an unforgettable, interactive experience.

*Please note this topic requires additional talent + gear.  Accordingly, additional costs apply.

The Innovative Leader

Become an unstoppable force by unlocking your and your team's ingenuity, gaining confidence, and boosting results in times of dramatic uncertainty and disruption.

Elevate your capacity to lead and win in volatile times.

Disciplined DreamingTM

A proven system for driving breakthrough creativity. Learn how to balance raw imagination with business rigor to achieve profound and predictable results.

Boost creativity and rigor simultaneously to achieve better outcomes.

Rethink. Reboot.
Reinvent.

The business you’ll be running in five years will be dramatically different than today. Unlock the definitive playbook on reinvention, relevancy, and sustainable success.

Gain the confidence to venture into the unknown and thrive, no matter what the future brings.

Innovation in the Age of AI

A modern framework to unlock sustained profitable growth at the intersection of technology and human creativity.

Josh shows you how the path forward involves integrating human creativity with artificial intelligence to thrive amidst uncertainty, rapid change, and disruption.

Frequently Asked Questions

About Josh

What experience does Josh have in the Omnichannel Retail industry?
In addition to keynotes, how can Josh help leaders and teams?
What drives Josh to do this work?
Given his background as a jazz guitarist, does Josh ever incorporate live music into a keynote?

About Josh's Keynotes

Does Josh  customize his keynotes?
Are Josh's keynotes available in live and virtual formats?
What does Josh offer beyond a keynote?

Booking Josh

Does Josh do discovery calls?
Are Josh's keynotes available in live and virtual formats?
My event is only two weeks out. Is it too late to contact Josh?

5 Ways Josh Turns Your Event Up To "11"

sparks a mindset
1

Sparks a mindset & movement.

His authentic, relatable, research-backed content - with real-world case studies and a high-energy delivery - will inspire your audience to uncover and activate new opportunities every day.

2
2

Moves your team into action.

Your audience will not only be energized, motivated, and inspired, they’ll become better equipped with specific tools, frameworks, and techniques to drive meaningful results in the months and years ahead.

3
3

Handcrafted, not canned.

Josh takes the time to listen deeply before custom-building a keynote experience just for you. This ensures that every minute is on-point, relevant, and targeted to your unique challenges and opportunities.

4
4

Real and accessible.

Josh applies Find A Way™ principles in his everyday work as a leader, venture capitalist, musician, and author. Leaders inspired by his keynote often reach out to him for help finding a way in their everyday work.

DSC_1508
5

Impact - 11, Drama - 0.

Coming from a place of humility and service, Josh believes that a great keynote is about the audience, not the speaker. Meeting professionals often call Josh one of the best keynote speakers to work with.