Tag: approach

Random Acts of Creativity

It turns out, this past Saturday was National Creativity Day. Who knew? While I think it’s terrific that we have a holiday to celebrate the universal human gift of imagination, it made me think that everyday should really be National Creativity Day. We’ve been led to believe that for something to count as creative, it […]

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The Dude-Bro Conundrum

I have the good fortune of delivering keynote speeches at over 100 corporate events per year. They range from a few hundred to many thousands of people in attendance, often with elaborate staging, lights, and production value. Hours before taking the stage, an AV tech check occurs where all audio and visual elements are plugged […]

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10 Customer-Centric Questions to Create Irresistible Value

With our Thanksgiving feasts behind us, ’tis the season of 2020 business planning. Ironically, the theme of gratitude may actually be our best strategy in the new year. In working with many businesses in different industries, I often hear the same refrains: “we need to sell more;” “we need better marketing;” “we need to cut […]

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The Can’t-Not

The promo for tonight’s local news runs across your screen: “Two of the items in your pantry right now could kill you. Tune in at 11:00 to find out which ones.” After hearing this announcement, you can’t not tune in. When you learn about a hot tech company that offers unlimited days off, tuition reimbursement, […]

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A Powerful Two-Step Approach to Drive Results

When we look to initiate change or growth, some sort of behavior shift is generally required. Want to sell more products? Probably involves making more cold calls, training more sales people, or improving marketing efforts. Looking to remain relevant in the workforce? This objective will likely require more learning, reading, or skill development. Whether our […]

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One Word That Will Change Your Entire Outlook

As busy people, we often sprint from one obligation to the next. The mandatory client meeting, the business lunch, the kid’s soccer game… all while keeping your seven social media streams up to date, your boss happy, and your family fed. In the modern age, we can feel overwhelmed with all the things we just […]

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Inch-Wide, Mile-Deep

If you’re looking to buy a new knife, the choices seem limitless. A 21-function Swiss Army knife will run you around $39 bucks, less than $2 per blade. The all-purpose tool is versatile, but none of the functions represent the highest in quality. On the other end of the spectrum, there’s the Ao-Ko Mizu Honyaki […]

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Here’s What Happened When a Brilliant Entrepreneur Got Ticked

Chris Riley was ticked. Caught in a speed trap near his office in Coral Gables, Florida, the officer flagged Chris down like he was a hardened criminal. Yes, he was speeding…but not by much. Since he forgot his proof of insurance, the total cost for his minor infraction was over 500 bucks. Seething, his only […]

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The 5 Obsessions of Innovators

In our turbulent business climate, we all seek new pathways to growth and success. Yes, winning can be elusive in these times of dizzying speed and ruthless competition. Companies like Tesla, Amazon, Netflix and JetBlue soar while their respective counterparts – Oldsmobile, Borders Books, Blockbuster, and PanAm – are merely tombstones in the business graveyard. […]

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The Say-Do Ratio

Before I took the stage to deliver a keynote at a recent event, the CEO of my host company addressed the 1,200 distribution partners, employees, and customers in the audience. In his remarks, he reinforced his company’s commitment to having a positive integer for what he described as their Say-Do Ratio. If the ratio was […]

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There’s Nothing We Can Do

Lousy weather left the plane full of passengers stranded on a cold runway. Air Canada had to reroute the flight for safety, leaving passengers frustrated, late, and uncomfortable. As the plane languished on an open runway, passengers became restless… and hungry. The peanuts were gone and airline catering was closed. When demands for food intensified, […]

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The Red Zone

As football teams chase championship glory in their post-season battles, they practice diligently to deliver peak performance.  Coaches help players break the game down into specific components, developing strategies for offense and defense, the ground game and the passing game, kickoffs and returns. When a team arrives within striking distance of the goal line, traditional […]

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The Wonkavator

Willy Wonka: “Going up? This is an ingenious invention that I call the Wonkavator.” Grandpa Joe: “It looks like an elevator to me.” Willy Wonka: “Yes but elevators only go up. The Wonkavator goes up, down, sideways and every other which way you can think of going.” Charlie Bucket: “Wow.” When Willy Wonka and the […]

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A Cunningly Creative Cannonball

Kevin Bull was facing the challenge of his life. A successful stock trader and entrepreneur, Bull trained hard and finally made it as a walk-on to pursue his dream: to compete on national TV as an American Ninja Warrior. The other contestants were more athletic, more experienced, and better prepared. The odds were simply not […]

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