Tag: COVID-19

In Case of Emergency, Break Glass

As each day of economic free fall continues, many of us are struggling to figure out what to do next. Whole industries such as professional sports, corporate conventions, and vacation travel have been frozen in time with no full thaw in sight. There are certainly some of us that need to embrace the most dramatic […]

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How a Llama Could Conquer COVID-19

As frustration continues and economic fallout mounts, we’re all getting stir crazy. When will our normal lives resume? How will our economy recover? What will be the long-term fallout of coronavirus? How soon can we expect a vaccine? World leaders and scientists scramble to answer these questions while billions of people wait, lives on hold. Nearly every laboratory on the […]

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The Ultimate Customer Experience

With glimpses of hope that our economy will reopen in the coming months, it’s time to start thinking about our businesses in a post-pandemic landscape. How will the world change? How will your industry be different? How will you adapt to the new circumstances? The sheer volume of unknowns can feel overwhelming, making it difficult to even […]

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How One Musician Used a Quarantine to Become a Legend

When first hitting the scene, the now legendary Charlie “Yardbird” Parker was described as mediocre at best. His music seemed undisciplined, out of control, and fraught with mistakes. Like most musicians, Parker practiced regularly but was struggling to achieve major improvements in his playing. How, then, did Charlie Parker become the master that we celebrate today? The change […]

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How to Avoid Negative Thoughts During a Crisis

Stuck in COVID-19 isolation, it’s easy to veer into the deep end of negative thoughts. Many of us are dealing with profound, real-world challenges such as job loss, health crises, and protecting our children. The reality of the situation is difficult enough, but when we allow widespread fear and negativity to enter the picture, the […]

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How Innovation is Becoming the Cure for COVID-19

These days, I often wake up thinking it was all a dream. But by the first scan of the morning’s headlines, I realize we’re still in the zombie horror movie known as coronavirus. Just like in most low-budget cult flicks, an unlikely hero is emerging who will conquer the threat and safe the day. Her name: […]

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Can Quarantines be Productive? What to do During a Crisis.

Just before every flight departs, the safety announcement offers a specific instruction: “In the event of an emergency, please secure your own oxygen mask before helping others.” We’ve heard it so many times that we tend to tune it out, but this advice can be helpful to us all during the COVID-19 crisis. We must first […]

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