Tag: policy

Has The Milk Gone Bad?

Prominently displayed on the milk in my fridge is an expiration date. Looking around the kitchen, my chicken breasts, Doritos, tomatoes, and eggs also show a date of expiration. Even beer now has as “must be sold by” date of no return. This makes great sense for food and medication — a time whereby their […]

Read More

“My Hands Are Tied”

“I’m sorry sir, my hands are tied.” These were the appalling words I heard twice in the last week – one from a large mobile phone network, and one from a health insurance carrier. Both were from customer service reps that were clearly un-empowered, bitter, and really didn’t care much about helping me (so much […]

Read More