When news of the labor strike broke, commuters were furious. London’s Underground, affectionately known as the “tube”, is the subway system responsible for transporting millions to their destination each day. So when some routes were shut down during the 2014 strike, commuters were forced to find alternative ways to get to work. Since Underground passengers … Read more

Mention the word creativity, and people begin to squirm in their chairs. The very thought can prompt anxiety, fear, and doubt — even in the most accomplished professionals. At the same time, we know that innovation is mission-critical in these disruptive times. As many competitive advantages of the past have become automated or outsourced, creative problem solving and … Read more

We’ve heard it a hundred times. “Under-promise, and over-deliver.” It’s one of those truisms that appears indisputable, right up with “the customer is always right” and “the early bird gets the worm.” But as one who enjoys balking traditional approaches, I respectfully disagree. To me, this false wisdom encourages mediocrity. It grants permission to make … Read more

Think about how much time you spend fretting about what might happen.  Those deer-in-the-headlights moments are not only agonizing but they are profoundly unproductive. With each minute you spend in a state of worry, you’re robbing yourself of the opportunity to contribute to your own success and the world around you. The funny thing about … Read more

Since ancient times, we’ve been fascinated with the seven deadly sins that lead people astray. Gluttony, greed, and lust (among others) have certainly been the downfall of many. But lurking in the shadows lie traps just as sinister. While less overtly treacherous, these sins befall most of us at various times in our lives. They … Read more

Getting someone to take a chance on you is one of the most important steps to achieving success in both business and life. Yet mastering the art of persuasion is often overlooked and misunderstood. Alexander Fleming, the inventor of penicillin, was especially bad at communicating his discovery, despite it being one of the most important … Read more

Each year, over 50,000 large vessels travel the oceans to move people and cargo through the turbulent seas. While a solid ship gliding through malleable water should be… well… smooth sailing, it turns out that intersection between vessel and water is anything but smooth. As the giant metal structures plow through the ocean, friction and … Read more

As consumers, we’re besieged with puffery. Brands shout at us, boasting they have New York’s #1 pizza, the world’s best coffee, America’s favorite car, or the best blue jeans in the universe. But these hollow claims fall flat with our exceptionally well-developed BS detectors. In sharp contrast, one creative restaurateur took the opposite approach. The … Read more