Tag: growth

Creative Sparks from the World of Jazz – Part 3 of 6

Earlier this week, I launched a six-part blog series on techniques from the jazz world that can be easily translated to driving business creativity. Jazz music is all about spontaneous creativity and improvisation – skills that are critically important in the business world. The first posted covered a technique called Trading Fours. The second post […]

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Creative Sparks from the World of Jazz – Part 2 of 6

Yesterday, I launched a six-part blog series on techniques from the jazz world that can be easily translated to driving business creativity. Jazz music is all about spontaneous creativity and improvisation – skills that are critically important in the business world. The first post covered a technique called Trading Fours. Now let’s look at the […]

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Creative Sparks from the World of Jazz – Part 1 of 6

If there was a PhD for creative sparking, jazz musicians would graduate with high distinction. Smoke-filled, late night jazz clubs are hotbeds of spontaneous creativity. I’m going to post a six-part blog series on techniques from the jazz world that can be easily translated to driving business creativity. Having studied jazz improvisation for nearly 30 […]

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“My Hands Are Tied”

“I’m sorry sir, my hands are tied.” These were the appalling words I heard twice in the last week – one from a large mobile phone network, and one from a health insurance carrier. Both were from customer service reps that were clearly un-empowered, bitter, and really didn’t care much about helping me (so much […]

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