Tag: leadership development

Empathy is the New Killer App

It stings. Another soul-crushing reprimand from a boss, parent, or spouse. That nauseous feeling when you feel unappreciated, misunderstood, and blamed. We’ve all been there, and in that knee-wobbling state we are far from playing at our best. On the other hand, remember how you felt after receiving a big boost of positive reinforcement. A […]

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