Blog Posts
Quick reads. Powerful Results.
Lady Gaga’s First Song; Picasso’s First Painting
At the age of four, Lady Gaga wasn’t bringing down the house for 30,000 roaring fans. In fact, Stefani Germanotta ...
Skip the Resolution; Go With a New Year’s Theme instead
The last week of December marks the creation of uncountable New Year’s resolutions. By the end of next month, however, ...
The Tyranny of Good Enough
Your chicken salad sandwich wasn’t bad, really. It was ‘good enough.’ The service wasn’t speedy, but also wasn’t horribly slow. ...
The Power of Surprise and Delight
Following the polite knock on my hotel room door, I was stunned. “Just a little something to welcome you to ...
Heads Down vs. Heads Up
We’ve all heard people in the business world proclaim that they are “heads down” on a project. Or that they ...
Setbacks: Game Over or Game On?
What do Oprah Winfrey, Mick Jagger, and Jeff Bezos have in common? They are all incredibly successful, true, but they ...
A Simple Approach to Boost the Appeal of Your Product or Service
If you have a burning headache, you’ll do whatever it takes to subdue it. If it’s 3:00 am on a ...
What’s Your Firebird?
In 1953, a team of the most creative designers and engineers at General Motors set out to make history. Their ...
Metrics That That Matter
With our national focus on productivity and financial gain, we carefully measure Gross Domestic Product (GDP) and other metrics related ...